Frequently Asked Questions

To list your jetty on Marina Match, please register as a host. Depending on the number of properties you’re listing, select the appropriate host type: If you are listing more than three marina properties (e.g., jetties, boat houses, boat storages, or other water storage facilities), please choose Commercial Host. Commercial hosts have access to advanced features such as a map view of marina facilities, marina bays, and berth locations directly on their dashboard. This map will be live and shared with guests. If you have fewer than three properties, choose Individual Host. After registering, verify your account by checking your email and entering the OTP (One-Time Password) provided. Once verified, follow these steps to list your property: Select Slip Management from your dashboard. Choose whether the property is For Rent or For Sale. Fill out the listing form with all necessary details. Please note: For sale listings, there is a one-time fee of AUD $50 plus GST. For rent listings, a fee of 3% plus GST will be applied whenever a booking is completed. This fee will be charged to the guest. Ensure that your pricing includes daily, weekly, monthly, 6-month, and annual rates, with GST included.

There are no restrictions on boat size when listing or searching for moorings or dockings on Marina Match. However, each mooring or docking spot has its own capacity limits, including maximum length, width, draft, and weight. To find the right fit for your vessel, simply add your boat’s details when searching or listing. This will help ensure a perfect match for your mooring needs.

You can reach us via phone at 1300 Marina, email at info@marinamatch.org, or through our contact form on the website.

Nothing is more important to us than your privacy. All your information is kept private, confidential and is shared only upon receiving your consent or if legally permitted to. Please check out our privacy policy for more information.

In the event the customer does not collect the products after the 3 months deadline, Marina Home has the right to cancel the Product Order and release the products back into the company inventory. In such a case the refund policy will include storage fees, credit card fees and any other deductions accumulated by the customer, till the date of its final settlement.

The reason for a declined payment can vary from incorrectly entering the card or CVV number to having insufficient funds on the card used. You will be notified of a payment error instantly on your order review screen. In case the error persists, please raise an enquiry into the matter with your financial institute.

You can search for available mooring or docking spots on the Marina Match website. Use the filter function to find listings that meet your specific needs. To complete a booking, you’ll need to sign up as a guest. Once your booking is confirmed, you can view all your booking details in your personal dashboard.

The contact details for commercial marinas and individual jetty hosts are included in each listing. If you have any questions, you can contact the marina manager or jetty owner directly using the information provided.