Frequently Asked Questions

Once a marina decides to join Marina Match, we handle the entire initial setup process — free of charge.

Our team will create a custom, interactive live marina map that displays all berths along with real-time availability and user information. To set this up, we’ll need some details from you, including:

• Berth sizes

• Rental prices (monthly or annual)

• Current berth occupier/user information

We then generate individual listings for each berth and create user accounts for all current marina clients. Each user receives login access via their email and a temporary password.

Through their guest dashboard, marina users can:

• Link a credit card for automatic monthly payments

• View and download invoices

• Manage their berth information

As a marina manager (host), you’ll have access to the host dashboard, where you can:

• View the full live marina map

• Monitor user occupancy

• Track and manage payments

• Update berth availability in real time

Marina Match simplifies operations and provides full transparency and automation for both marina managers and users.

There’s no setup fee for commercial marinas. We provide a free interactive marina map setup, and Marina Match only charges a 2% + GST transaction fee, which is added on top of the berth rental fee and paid by the end user (the boater).

This small fee is comparable to a credit card fee and is shared across many users, making it virtually unnoticeable.
If you prefer not to pass the fee on, you can simply adjust your rental pricing to absorb it — the choice is yours.

✔ No upfront costs
✔ Setup included
✔ Flexible pricing options
✔ Fee only applies per booking

Right now, you can list your house with a private jetty for sale for free as part of Marina Match’s promotional launch offer, running until the end of June 2025.
We will keep your listing live until you notify us to remove it, such as when the property is sold.

After the promotional period, the standard listing fee is $50 AUD plus 10% GST, totaling $55 AUD.
The listing remains active on our platform for 12 months, with the option to renew for an additional fee if needed.

At the moment, Marina Match is offering a promotional deal where you can list your marina berth for sale free of charge until the end of June 2025.
We will keep your listing live on our platform until you request to unlist it (for example, once it is sold).

Normally, our standard listing fee is $50 AUD plus 10% GST, bringing the total to $55 AUD.
This fee covers 12 months of listing on our platform.
If you wish to extend the listing beyond 12 months, the same fee will apply again for each renewal period.

To list your jetty on Marina Match, please register as a host. Depending on the number of properties you’re listing, select the appropriate host type: If you are listing more than three marina properties (e.g., jetties, boat houses, boat storages, or other water storage facilities), please choose Commercial Host. Commercial hosts have access to advanced features such as a map view of marina facilities, marina bays, and berth locations directly on their dashboard. This map will be live and shared with guests. If you have fewer than three properties, choose Individual Host. After registering, verify your account by checking your email and entering the OTP (One-Time Password) provided. Once verified, follow these steps to list your property: Select Slip Management from your dashboard. Choose whether the property is For Rent or For Sale. Fill out the listing form with all necessary details. Please note: For sale listings, there is a one-time fee of AUD $50 plus GST. For rent listings, a fee of 3% plus GST will be applied whenever a booking is completed. This fee will be charged to the guest. Ensure that your pricing includes daily, weekly, monthly, 6-month, and annual rates, with GST included.

There are no restrictions on boat size when listing or searching for moorings or dockings on Marina Match. However, each mooring or docking spot has its own capacity limits, including maximum length, width, draft, and weight. To find the right fit for your vessel, simply add your boat’s details when searching or listing. This will help ensure a perfect match for your mooring needs.

You can reach us via phone at 1300 Marina, email at info@marinamatch.org, or through our contact form on the website.

Nothing is more important to us than your privacy. All your information is kept private, confidential and is shared only upon receiving your consent or if legally permitted to. Please check out our privacy policy for more information.

In the event the customer does not collect the products after the 3 months deadline, Marina Home has the right to cancel the Product Order and release the products back into the company inventory. In such a case the refund policy will include storage fees, credit card fees and any other deductions accumulated by the customer, till the date of its final settlement.

The reason for a declined payment can vary from incorrectly entering the card or CVV number to having insufficient funds on the card used. You will be notified of a payment error instantly on your order review screen. In case the error persists, please raise an enquiry into the matter with your financial institute.

You can search for available mooring or docking spots on the Marina Match website. Use the filter function to find listings that meet your specific needs. To complete a booking, you’ll need to sign up as a guest. Once your booking is confirmed, you can view all your booking details in your personal dashboard.

The contact details for commercial marinas and individual jetty hosts are included in each listing. If you have any questions, you can contact the marina manager or jetty owner directly using the information provided.